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Senior Product Manager - Commerce and Storefront Technology



IT, Product
Posted on Friday, August 4, 2023

About Trove Recommerce

Recognized by FastCo in 2022 as one of the World Changing Ideas Awards and in 2020 as one of the World's Most Innovative Companies, Trove powers resale for the world's most beloved brands, extending the life of millions of products and creating more inclusive, less wasteful business models. Trove is the market leader in branded resale and trade-in for world-class brands and retailers such as Canada Goose, lululemon, Patagonia, REI, Levi’s, Arc’teryx, Allbirds, and more. Through its proprietary Recommerce Operating System, Trove is accelerating the shift toward more sustainable business models, foundational for circularity. Over the last decade, Trove has equipped leading brands with technology and operations to create and scale branded resale programs by enabling customer trade-in of items, single-SKU identification and condition grading, site build and maintenance, and customer data collection, analytics and reporting. A Certified B Corporation, Trove is pioneering a new era of retail essential to a more sustainable future.

About the Senior Product Manager - Commerce and Storefront Technology Role

In this position, you will be responsible for driving the evolution of Trove's storefront technology and capabilities within the ecommerce domain. You will own Trove’s resale ecommerce product end-to-end, launching new, large-scale ecommerce offerings, owning the P&L for the ecommerce product/program, and collaborating with cross-functional teams to prioritize roadmap initiatives. Your strong written communication skills will be essential in translating complex ideas and projects into clear and concise visions for products you own. Additionally, your analytical ability will be utilized to build reporting and perform hands-on data analysis to inform decision-making and drive product strategy. This is a highly critical and strategic role, as we believe delivering scalable and customer-obsessed storefronts is critical to seizing the re-commerce market. We need a very strong senior product leader to realize this aspiration. To thrive in this role, you'll need to demonstrate grit and resilience, as you'll be tackling difficult and messy work without a predefined roadmap.

What You'll Do

  • Drive the long term vision and roadmap prioritization for commerce products, storefront technology, selling channels, and other customer-facing experiences.

  • Collaborate with cross-functional teams, including partner management, operations, engineering, and UX, to define and execute a strategic vision.

  • Serve as a thought leader internally, leveraging your e-commerce expertise to lead the evolution of Trove's storefront technology and capabilities.

  • Act as the voice of the customer in product design, gathering direct feedback from customers and partners in the market. You will need to be obsessed with the customer’s needs and desires at every turn.

  • Define go-to-market strategies for launching new, large-scale e-commerce offerings.

  • Take ownership of the P&L for the e-commerce product and program. Drive both top-line and bottom-line growth through technology and product enhancements.

  • Translate complex ideas and projects into clear and concise strategies. Driving alignment of those strategies internally and externally with both tactical stakeholders and C-suite level executives will be critical.

  • Build your own reporting and conduct hands-on data analysis to inform decision-making and drive product strategy.

  • Navigate through difficult and messy work without a predefined roadmap.

Experience You Bring

  • 6+ years of experience in product management, with a focus on e-commerce.

  • Proven track record of launching new, large-scale e-commerce offerings.

  • Experience owning the P&L for an e-commerce product/program.

  • Strong written communication skills, with the experience presenting large-scale strategies to internal and external executives.

  • Demonstrated analytical ability, including experience building reporting and conducting data analysis.

  • Grit and resilience, with a track record of overcoming a variety of challenges.

Bonus Points If You Have

  • Experience managing engineering SCRUM teams.

  • Technology startup experience or successful entrepreneurial side-project.

  • Familiarity with the circular economy.

  • Can write code in standard languages (Java, python, liquid, etc.)

  • Experience working with Shopify storefronts.

Why Work Here?

  • Flexible Remote Workplace- Trove’s flexible schedule and remote workplace allows employees to take control over their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs.
  • Open PTO -Our unlimited vacation company policy allows employees to take as much leave as they need. Employees need time to rest and enjoy themselves outside work. Putting a cap on this important time doesn’t help our effort to achieve high levels of employee satisfaction and productivity.
  • 401K- Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan with a company match.
  • Medical- Trove covers 100% of employee monthly premium.
  • Equity/Share Options - The longer the employee works, the more stocks become available to purchase.
  • Learning Fund- Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives.
  • Partner Discounts- Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx and Eileen FIsher
  • Mission Driven- Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.

Trove is committed to creating an equitable and transparent workplace. The annual compensation range for this position is $125,513-$185,850 plus competitive bonus and equity. Final compensation will be determined based on experience, location and skills and may vary from the range listed above.

Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.

Trove requires all employees to provide proof of a COVID-19 vaccination as a condition of their employment, subject to exemptions for sincerely held religious beliefs, or medical reasons.