About the Role – You will:

• Energetic, motivated and articulate team player who is passionate about customer experience.
• Responsible for supporting and maintaining relationships with our most important customers
• Can identify customer needs and is passionate about exceeding their expectations
• Responsible for all Customer development audit and PPAP Documentation
• Act as the single point quality contact for customers during development
• Responsible for issue documentation and resolution during all Prototype sample builds.
• Work cross-functionally with other company departments to successfully support product launch to the market
• Ensure proactive actions are agreed, appropriate and read across.
• Facilitate the transition from development to production for the quality organization
• Lead the quality deliverables (APQP) through the project (program) stage gate process
• Work with regulatory and engineering on the customer market compliance and requirements
• Participate in mentoring and development of junior Advanced Quality Engineers
• Cooperation with the product engineering and advanced manufacturing organizations to collect and analyze problems in development
• Participations in risk and opportunity management
• Share Lessons Learned from previous product launches
• Provide upfront feedback by participating in design reviews and FMEA workshops to ensure product performance, reliability, and manufacturability risks are identified and mitigated
• Other duties as assigned by management

About Our Group:

• As strategic partners, the Quality team strives to ensure that our values, culture, and engagement always allows team members to do great things.
• We strive to provide the highest level of service and support to our customers each and every day.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• We treat each other with respect…..and always try to have a little fun every day!
• This position will be part of the Greenville based Quality team that supports Proterra’s Manufacturing and Engineering operations.
• You will report to the SeniorDirector of Proterra Quality and collaborate with other Quality team members located at our manufacturing facility in Greenville, SC and throughout North America.

About You:

• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Detail-orientated, resourceful, and diligent.
• Strong time management and organizational skills.
• Sound judgement and problem-solving skills.
• Excellent English written and verbal communication skills.

Your Experience Includes:

• Bachelor’s Degree from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
• Computer Skills: proficient in Microsoft Office, Excel, Power Point and Outlook. Familiarity with SmartSheet, Tableau, etc.
• PDCA/8D/5 Why proficiency
• CQM, CQE, Black Belt preferred
• PPAP, APQP, FMEA, Core Quality Tools use & working knowledge is ideal
• Demonstrated ability to work flexibly and adapt to a rapidly changing environment.
• Flexible working across time zones between East and West coast as required is a must

Location: Greer, SC

Travel: 0-25%

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).