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Sales Operations Analyst

Nikola Labs Inc.

Nikola Labs Inc.

IT, Sales & Business Development, Operations
Remote · United States
Posted on Saturday, February 10, 2024

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

AssetWatch's Revenue Operations team is seeking a new Sales Operations Analyst. You will report directly into our Manager of Revenue Operations. We are looking for an enthusiastic and proactive sales operations professional to join our team to help execute some of our biggest projects that will impact the whole business. We are looking for someone with strong business acumen that cares deeply about delivering excellent internal customer service. The right person for this role is someone looking to impact an organization and is excited about the opportunity to transform our sales operations team.
Responsibilities

What You’ll Do:

  • Customize and maintain the Salesforce platform by managing page layouts, validation rules, record types, security settings, and building process automation via Flow
  • Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Provide ongoing support by resolving user requests for user management, reports and dashboards, and platform bugs
  • Maintain technical documentation for new and updated tech stack settings and customization
  • Communicate platform changes to end users and stakeholders
  • Collaborate with stakeholders to understand and gather business requirements
  • Assist in identifying solutions that best meet business requirements and enable improved process efficiencies
  • Identify where and how to improve and streamline pre-existing configuration
  • Manage Salesforce integrations with external tools such as Hubspot, Gong, Outreach, Vitaly, Zoominfo


Who You Are:

  • 2+ years of experience with managing Salesforce for a SaaS organization
  • Certified Salesforce Administrator
  • Experience with or has assisted in translating business needs into technical requirements
  • Demonstrated ability to effectively manage stakeholder expectations
  • Experience with Salesforce configuration including, but not limited to: Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
  • Proactive problem-solver that takes initiative and applies critical thinking to determine potential solutions
  • Experience working in a fast-paced, dynamic environment

Bonus

  • Advanced Salesforce Administrator and Platform App Builder certifications
  • Experience with Salesforce CPQ or other CPQ tools
  • Experience with SQL

What We Offer:

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

  • Competitive compensation package including share options.
  • Flexible work schedule
  • Full benefits and 401K
  • Opportunity to make a real impact every day
  • Opportunity to work with an exciting and growing team
  • Unlimited PTO

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states but collaboration within core working hours is required.