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Associate Technical Program Manager (Manufacturing Partner Support) IST - India



IT, Customer Service, Operations
Indianapolis, IN, USA · Bengaluru, Karnataka, India · Sterling, VA, USA
Posted on Thursday, July 11, 2024

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old-school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career. Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered? At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Join Fictiv's Team as an Associate Technical Program Manager - Manufacturing Partner Support

At Fictiv, we are revolutionizing the way custom mechanical parts are sourced and manufactured. Our advanced operating system supports the creation of highly complex, high-quality parts for Fortune 500 companies, empowering them to build the future with products such as autonomous electric vehicles, surgical systems, and industrial robots. As we continue to expand our footprint, we are excited to grow our operations within India and are looking for talented individuals to join our dynamic team.

Role Overview:

As an Associate Technical Program Manager, you will play a pivotal role in managing high mix/low volume projects directly with our manufacturing partners in India. Your engineering expertise and manufacturing process knowledge will ensure projects are executed within scope, meeting customer requirements, and staying within budget. You will bridge the gap between customer expectations and manufacturing capabilities, ensuring seamless project delivery and customer satisfaction.

Please Note: Ideal candidates for this role will have 5-7 years of equivalent work experience and a minimum of 2 years in a project management role in hardware/manufacturing as an OEM or contract manufacturer. This is not a senior level role.

Key Responsibilities:

- Project Management: Oversee projects from inception to completion, ensuring adherence to scope, budget, and timeline.

- Risk Mitigation: Coordinate with various stakeholders to mitigate risks and ensure timely delivery of orders.

- Work Order Assignment: Manage the scheduling and distribution of manufacturing work orders to ensure timely fulfillment.

- Production Issue Resolution: Address technical questions from manufacturers, ensuring optimal production of assigned parts.

- Change Order Management: Evaluate and implement post-sale change requests while managing associated risks.

- Continuous Improvement: Identify and drive improvements in workflow and systems used by the Technical Project Management team.

- Communication Management: Proactively communicate with all involved personnel to identify problems, create solutions, and implement efficiency improvements.

Desired Traits and Qualifications:

- Bachelor’s degree in engineering.

- 5-7 years of equivalent work experience.

- Minimum of 2 years in a project management role in hardware/manufacturing as an OEM or contract manufacturer.

- Strong team orientation and communication skills, with excellent verbal and written proficiency in English.

- Experience working night shifts is preferred.

- Fluent in English, with experience in multicultural environments.

- Expertise in at least three of the following manufacturing processes:

- CNC Machining (MUST)

- Die Casting (Preferred)

- Sheet Metal Fabrication (Preferred)

- 3DP Printing (Preferred)

- Proven project management skills, including scope, timing, and quality management.

- Good understanding of quality management, testing, and logistics.

- Experience managing multiple stakeholders and aligning project requirements.

- Experience with low volume piece part and proto builds (Preferred).

- Excellent problem-solving skills and results-oriented mindset.

- Demonstrated ability to manage delivery schedules and meet tight deadlines.

- Meticulous attention to detail and strong documentation skills.

- Data-based decision-making history.

- Self-starter with efficient time management skills, capable of working independently.

- Adaptable and resilient, able to work with ambiguous processes and still deliver high-quality results.

- Ability to develop and improve repeatable and adaptable systems.

Why Join Fictiv?

- Be part of a visionary company shaping the future of hardware manufacturing.

- Work with cutting-edge technology and high-profile clients.

- Collaborate with a talented and passionate team in a dynamic and inclusive environment.

- Drive impactful projects and see your contributions come to life in innovative products.

Apply Now:

If you are ready to take on this exciting challenge and make a significant impact in the world of hardware manufacturing, apply today to join the Fictiv team!


Elevate your career with Fictiv and be part of a transformative journey in manufacturing excellence.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.