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Supply Chain Business Systems Analyst (Remote Positions Available)



IT, Operations
United States · Remote
Posted on Sunday, June 16, 2024

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

The Data Engineering & Analytics team develops a centralized data warehouse. It produces reports and dashboards for Fictiv to provide strategic insights that impact multiple functional areas, including Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The team partners closely with cross-functional stakeholders to ensure data is accurate, timely, secure, and has properly managed change control.

This team sets the stage for ensuring Fictiv's business delivers on KPIs and goals and provides all the inputs for its strategic decision-making.

The Data Engineering & Analytics team creates reports and dashboards to provide meaningful insights from the data warehouse. This team works closely with cross-functional stakeholders and leverages multiple Business Intelligence (BI) technologies to achieve these goals.

As the Supply Chain Business Systems Analyst, you will guide the Data Engineering team with business and technical requirements to ensure data warehouse structures support these needs. We have business systems that support these needs. You will collaborate with cross-functional peers to build dashboards and reports to monitor progress, answer questions, and ensure key management reports are available and accurate. You will create tools in Tableau (and other BI tools) for users to explore data and make data-driven decisions.

You will specialize in analyzing complex data, identifying trends, and providing insights that help decision-making. You will be responsible for understanding requirements, working with the team to create implementation plans, and providing thought leadership for all data reporting solutions to meet and exceed customer expectations. You will mentor and shepherd best practices amongst the extended cross-functional team to ensure appropriate hygiene of Fictiv’s reporting environments and allow users to be self-sufficient.

You will partner with the Data Analytics Manager to support and scale our analytics. SQL should be your tool of choice when pulling datasets, and you can paint a great visual picture of our complex data. You will collaborate with peer technical leads in various disciplines, including Engineering, Product Owners, and Business Analysts, to drive workflows and with stakeholders to understand and measure company goals.

Clear results orientation: displays an intense focus on achieving short- and long-term goals. He/she must demonstrate the ability to effectively implement and execute strategic plans to drive towards achieving company targets.
Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment. Previous enterprise reporting experience is a must.
Supply chain experience is a must:
Problem-Solving: Ability to identify inefficiencies in the supply chain and develop innovative solutions to improve processes and reduce costs.
Supply Chain Planning: Supply Chain Analysts should possess strong planning skills to develop and implement strategies for optimizing the flow of goods and services from suppliers to customers while meeting demand and minimizing risks.
Technical Proficiency: Proficiency in supply chain management software, data analytics tools, and ERP systems is essential for Supply Chain Analysts to analyze data effectively, generate reports, and optimize supply chain processes.
Communication Skills: Clear and effective communication is crucial for Supply Chain Analysts to collaborate with cross-functional teams, convey complex analyses and insights, and present recommendations to stakeholders.
Supply Chain Metrics and KPIs: Understanding Key Performance Indicators (KPIs) and metrics relevant to supply chain operations, such as on-time delivery, inventory turnover, and fill rate, is important for Supply Chain Analysts to measure performance and identify areas for improvement.
Logistics and Transportation Management: Knowledge of logistics and transportation management principles, including route optimization, carrier selection, and freight cost analysis, is essential for Supply Chain Analysts to optimize transportation networks and reduce shipping costs.
Continuous Improvement: Embracing a mindset of continuous improvement and being proactive in identifying opportunities to streamline processes, reduce waste, and enhance efficiency is essential for Supply Chain Analysts to drive ongoing improvements in supply chain performance.
Analysis: Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations
Responsible for bringing together key business leaders on an ongoing basis and leading this group in defining, prioritizing, and executing process/system-related improvements
Effectively communicates project scope, approach, and objectives to the business process team to correctly set reasonable expectations and supports a product manager's development of an accurate project plan.
Business Analysis skills, including complex requirements analysis, functional design, data analysis, and software implementation skills, including the ability to understand relationships between multiple systems and document them in an understandable and concise way.
Strong technical skills, including understanding database structures and data queries to create data mappings for system interfaces and ad hoc reports.
Collaborate with Project Strategists and Project Drivers, Enterprise Architecture and Application Development teams, and key user Subject Matter Experts to analyze tradeoffs between requirements, user experience, and performance needs. Assure that IT is strategically aligned with the business.
Design and create visually appealing and informative dashboards, graphs, and reports using Tableau (and other BI tools). Experience with other BI tools, such as Sigma or Power BI, is a plus.
Develop and manage strong relationships, collaborating consultative-ly with internal customers and proactively offering them insights and suggestions.
Assist product managers in ensuring data model additions are accounted for by data team development plans and appropriate reports are updated.
Act as a mentor to less technical stakeholders with best practices for writing reports and dashboards.
Enjoy working with remote teams and people who have strong opinions.

Traits of a successful partnership:
Analytical Thinking: Business Analysts need to be able to analyze complex data, identify trends, and draw meaningful insights to support decision-making.
Communication Skills: Effective communication is crucial for conveying technical information to non-technical stakeholders, gathering requirements, and facilitating collaboration among diverse teams.
Problem-Solving: Business Analysts should possess strong problem-solving skills to identify issues, propose solutions, and mitigate risks effectively.
Domain Knowledge: Understanding the industry or domain in which they operate is essential for Business Analysts to comprehend business processes, terminology, and challenges.
Requirements Elicitation and Management: The ability to gather, document, and manage stakeholder requirements is fundamental to ensure that projects meet business objectives.
Data Analysis and Modeling: Proficiency in data analysis tools and techniques enables Business Analysts to interpret data accurately, create models, and make data-driven recommendations.
Critical Thinking: Evaluating information objectively, considering multiple perspectives, and making sound judgments is vital for successful business analysis.
Attention to Detail: Business Analysts must pay close attention to detail when documenting requirements, analyzing data, and identifying potential issues to ensure accuracy and completeness.
Technical Skills: While not always required, having a basic understanding of technical concepts, such as databases, programming languages, and software development methodologies, can be beneficial for Business Analysts working on IT projects.
Adaptability and Flexibility: Business Analysts often work in dynamic environments where requirements and priorities change rapidly. Adaptability and flexibility allow them to adjust quickly to new challenges and requirements.
You’re Collaborative—You are expected to partner with various departments to meet organizational needs and develop strategic programs.
You will serve as an Advocate – In this role, you will solicit and listen to concerns and actively resolve problems.
You have a passionate commitment to people and deep empathy for how supporting individuals strengthens company culture.
Be able to make decisions, meet targets, and work under pressure.
Ability to set up, facilitate, and lead service and process improvement sessions with various business stakeholders.
Ability to tie business processes and requirements together with system functionality through process flows and design specifications.
Ability to learn quickly in a dynamic environment and deliver on commitments on time.
Ability to present to groups of mixed technical understanding.
Adept at creating visuals to tell a story.
Ability to build strong trust-based relationships.
Adept at shifting priorities while maintaining a high degree of organization and control.
Ability to manage multiple tasks and projects simultaneously.
Ability to recommend actionable insights from projects and lead projects autonomously.
Ability to travel to remote sites. (less than 20%).
Demonstrated ability to work with geographically dispersed teams.
Ability to learn and understand new ways of doing things.
Ability to drive standards and best practices for a team or organization.
Ability to exercise good judgment within broadly defined practices and policies.
Ability to lead a team towards high-quality decisions when they have differing perspectives and ideas.
Ability to provide business context for engineers and highlight technical challenges for non-engineers.
Excellent decision-making skills and the ability to work in a collaborative environment, a team player
Excellent verbal and written communication skills
Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization
Enjoy working with a diverse group of people who have strong opinions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Strong problem-solving and critical-thinking skills.
Strong project management, presentation, and public speaking skills.
Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
Strong customer service skills with a proven service mentality
Strong in documenting business processes and communicating system requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

Travel: Ability to travel to remote sites in the US. (less than 20%).

B.S. in Data Science, Data Analysis, or a related field.
3-5 years experience as a Data Analyst, Systems Analyst, or Business Analyst generating enterprise reports using Tableau.
2 years of providing complex analysis reports in supply chain, logistics, manufacturing operations, or similar fields.
Preferred Enterprise Reporting experience to help architect and design our growing BI environment.
Experience with Snowflake, Redshift, or Fivetran
Proven experience working with complex datasets and writing SQL queries directly with multiple levels of CTEs.
Extensive knowledge of BI concepts (regressions, sliding window functions, financial metrics, marketing funnel metrics, logistics and fulfillment metrics)
Experience with leading and coordinating cross-functional initiatives, conducting interviews, and performing analyses to create business cases for projects.
Experience performing live training sessions for internal and external stakeholders during system and process implementation.
Experience using Salesforce, Marketo, Netsuite, or similar core business systems is a plus.
Must have strong communication skills and can interact effectively with co-workers.
Must have strong leadership skills.

Salary Range: $112,000 to $138,000 per year, depending upon experience.

Perks and Benefits

  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
  • Annual Education stipend
  • Parental leave programs
  • Paid volunteer days
  • Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
  • And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Interested in learning more? We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.