What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old-school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career. Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered? Please upload your CV in PDF and Word format. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Technical Program Manager will be to support and drive improvement to our manufacturing functions. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you’ll take the inputs from our builders and work with our manufacturing partners to deliver on our builders’ expectations. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and you’ll be playing a critical role in making that happen.

In this role, you’ll be using your mechanical engineering background, manufacturing process knowledge, and background in having brought a mass-produced product to market to ensure that there is a match between our builders’ project or program manufacturing requirements and the capabilities of the manufacturing partner you are assigning a project to. You’ll use your negotiation skills and understanding of the builders’ design, cost, and lead time requirements to address any concerns or questions our manufacturing partners have regarding the work orders you are assigning them so they feel confident with fulfilling the work to our builders’ expectations.

You’ll act as a technical program manager to address any in-process questions our manufacturers or builders may raise, provide production status visibility to our builders, and mitigate major project or program-level risks that pose a threat to meeting our builders’ specifications.

You’ll also manage a sub-team with a mix of TPM and Production Specialists who work on the IGS programs.

You will report to the Director of Program Management.

What You’ll Be Doing

• Program Management – Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Program Planning - Develop project plans that merge customer requirements with Fictiv goals, and coordinate various managers and technical personnel during all project phases until fulfilled.
• Program Risk Mitigation - Mitigate risks and coordinate with various stakeholders (internally and externally) in order to ensure the on-time delivery of an order to the builders’ design specifications.
• Production Issue Resolution – Answer open technical questions that our manufacturers may have around how best to manufacture the parts, and build the assemblies that we have assigned to them.
• Change Order Management – Ensure post-sale change requests from all stakeholders are evaluated, and appropriately implemented while mitigating any associated risks.
• Continuous Improvement – Identifying areas of improvement and driving those improvements to the responsibilities.
• Communication Management - Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements
• Program Performance Management - Monitor project progress continuously and report on measurable items.
• Program Resource Management - Oversee resources and materials as needed before and during projects.
• Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards.
• Oversee the distribution of manufacturing work orders to members of our manufacturing partner network in order to fulfill our builders’ orders on time
• Anticipate details and expectations of future projects.
• Stay informed of industry trends and news.
• Team management - enable your team members to be successful.

Desired Traits

• You are results-oriented, motivated by flawless program execution & customer satisfaction
• You are meticulous, detail-oriented, and have an inclination for documentation
• You have a history of data-based decision making
• Excellent verbal and written communication skills
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
• Bachelor’s degree in engineering and 12+ years equivalent work experience in a project management role in hardware / manufacturing as an OEM or, ideally, as a contract manufacturer.
• Demonstrated skill sets in bringing multi-million dollar project from NPI to mass production in the consumer electronic industry.
• Knowledge with a minimum of three of the following manufacturing processes:
  • PCBA
  • 3DP Printing
  • CNC Machining
  • Sheet Metal Fabrication
  • Rapid Tooling
  • Injection Molding
  • Urethane Casting
  • Packaging
• Good understanding in quality management, testing, sourcing, SCM management, logistics and Finance.
• Knowledge in product life cycle management.
• Experience working with multiple stakeholders, constructing project requirements, aligning expectations, and maintaining project communications to a successful project completion.
• You are excellent with problem-solving skills.
• You are results-oriented.
• You have a good sense of urgency, demonstrated ability of owning and managing delivery schedules across tight deadlines.
• Strong team orientation & communication skills, excellent verbal and written communication skills (Business English proficiency required).

About Fictiv (www.fictiv.com)

Fictiv is transforming how teams design, develop and deliver the next generation of hardware products.

Fictiv is a manufacturing platform and the most efficient way to fabricate parts. Powered by a distributed network of highly vetted vendors, Fictiv provides the critical infrastructure teams need to streamline prototyping and accelerate development cycles. The online interface makes it easy for customers to get instant quotes, review manufacturing feedback, and manage orders—all through a single service.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Interested in learning more? We look forward to hearing from you soon.